"Hello, we met at the Birmingham Cat Show last weekend when I purchased a Kitty Scratch Pole for our baby boy.  I just wanted to let you know that when we got home with Haven (our persian), we put his scratch pole in the bathroom in hopes that he would notice it.  I wish I had my video on because he noticed it and immediately began scratching the pole.  Katie and I looked at each other in amazement!!!!  The cats are truly attracted to the scratch pole!!!!  

-Katherine G.

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"For new cat owners, a good Kitty Scratch Pole can save you lots of money on shredded furniture and this one is eco-friendly.  Go green!"

-Leon S.

Ordering Information

"I bought a Kitty Scratch Pole and my 2 cats use it all the time."

-David S.

Featured as

Product Pick in

Animal Wellness Magazine!

(Oct.-Nov. 2013)

Orders will be processed within 2-3 business days of receipt of payment.  We will notify you by e-mail that your order has shipped and provide you with a tracking number.  If for some reason an item is unavailable for immediate shipment, you will be notified and given the option to cancel the order.

 

Shipping

 

Unless otherwise noted, all items are shipped via USPS Priority Mail.  T-Shirts (under 13 oz.) ship USPS First Class Mail. If you are local or wish to pick up your order, please contact us to make arrangements.

 

At this time, we only ship to the USA and Canada.  We do not offer international shipping to any other countries.

 

Payment

 

When you check out, you will be rerouted to PayPal.  You do NOT have to have a PayPal account to pay for your purchase.  PayPal accepts all major credit cards and checking accounts.

 

Sales Tax

 

Tennessee residents pay 9.25% sales tax on purchases. 

 

Cancellations

 

Orders may be cancelled for a full refund if they have not been shipped.

 

Returns and Exchanges

 

We will accept returns within 14 days of the purchase date if the buyer is unhappy with the item for any reason.  Please contact us as soon as possible to make arrangements.  Refunds will be made in same manner as payment received.  Buyer is responsible for return shipping charges.


Wholesale Orders


If you are interested in becoming a wholesale dealer, contact us directly for special pricing.  Do NOT place orders through this website.  We will be happy to work with retailers who want to feature our products.


Custom Orders


We can do special sizes upon request. Contact us for a quote. Custom wood finishes are available for an upcharge of $10.00.  Just send us a sample of the stain you want us to match.  Note:  Custom orders are not returnable.

KittyScratchPole.com